There can be issues using DisplayLink technology on USB 3.0 on Windows 7 if using older USB 3.0 host controller drivers. Devices powered by DisplayLink. ![]() Hi, You might try the Intel INF Utility at. Also, you mentioned Renesas USB 3.0, but what I am finding for your machine is a Wistron USB 3.0 Host Controller (NEC). Which seems to be the devices old name. It is listed at the link you provided as well as another I found. These are Win 7 drivers, but there is nothing available for Win 8 from Dell. It appears that there is a Win 8 driver for ACER for that chip that you might try. * I'm not sure why you would have problems getting this device to work on Win 7 as well as Win 8 though. Especially since there are Win 7 drivers for it from Dell. You might try just right clicking on it in Device Manager and select Uninstall, and reboot. Sometimes that helps, and sometimes not. I am trying to install on windows 8.1 x64 n i already tried installing windows 7 but this time it didn't work even on windows 7 i am also suspecting the hardware failure but how it is possible to have hardware failure just by plugging in the USB? Note: when i plug in the device USB port is charging the device but not detecting it so it's not fully dead which make me think it might be just drivers problem started installing windows 8.1 is there any possibility that windows 8 can broke USB port mean can cause the hardware failure? I just purchased an Inspiron N7110 laptop and I did a clean install of Windows 7 Utlimate 64 bit and everything is functioning properly with the exception of the USB 3.0 ports. In the clean install, I followed directions in terms of the order to install drivers and I got the drivers from dell.com. When I installed the driver for the Renesas USB 3.0 Host Controller, the install appeared to work but I got a balloon type windows message immediately following the install indicating that the device driver software for the USB Controller was not properly installed because no driver was found. In device manager, there is an entry under Other Devices for Universal Serial Bus (USB) Controller with a yellow exclamation point next to it. Also, under Start/Programs, there is an entry for USB3 USB Host Controller Utility but when I try to open this I receive a message box with the following message 'USB 3.0 Host Controller Not Found'. After I reboot, nothing changes in the device manager or when I try to open the USB Host Controller Utility program. Canciones de juan carlos alvarado. So the bottom line is that the USB 3.0 ports do not function with either USB 2.0 or USB 3.0 devices. Any help on this is appreciated. I too am having a problem after upgrading to Windows 7 Professional, also a legit upgrade. I have tried all drivers available from Dell, as well as Renesans drivers from IBM's website none of which are working. I contacted Dell as the laptop is in warranty but was advised that since I upgraded to Windows 7 Professional the software warranty is voided. Which is absurd, and is really poor customer service on Dell's behalf. Anyways, I know the ports were working before upgrading to Windows 7 Professional which is really odd.
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